Terms and Conditions

1. Who We Are

Discover Business Class LLC is a travel agency that assists Customers in locating, quoting, and booking premium-cabin (business class and first class) airfare, primarily for travel originating in the United States to international destinations.

Discover Business Class is a retail travel agency/seller of travel. We are not an airline, and we are not the merchant of record on most ticketed reservations. Airline tickets booked through us are issued through one or more accredited travel partners, consolidators, or host agencies authorized to issue airline tickets (each, a “Travel Partner”). The actual contract of carriage — the legally binding agreement governing your flight — is between you and the airline operating your flight, not between you and Discover Business Class.

Discover Business Class LLC intends to comply with applicable seller-of-travel laws in the states in which it solicits and serves customers, including registration, bonding, or trust account requirements where applicable. Certain states, including California, Florida, Hawaii, and Washington, impose specific seller-of-travel registration requirements on travel sellers. Registration with a state agency does not constitute that agency’s approval, recommendation, or endorsement of Discover Business Class LLC.

2. Services We Provide

When you contact Discover Business Class by phone, text, email, or through the Site, we will:

• Search for available business class and/or first class airfare based on the route, dates, and cabin preference you provide;
• Present you with one or more fare options, including price, routing, and the applicable fare rules for that specific fare (change/cancellation terms, baggage allowance, etc.);
• Process payment for the fare you select, once you affirmatively confirm your choice;
• Issue your ticket and itinerary through our Travel Partner(s); and
• Serve as your point of contact for pre-departure questions, schedule changes communicated by the airline, and reasonable post-booking assistance.

We do not guarantee the availability of any specific fare, seat, cabin, or itinerary until that fare has been confirmed and ticketed. Fares displayed verbally, by email, or on the Site are subject to change or expiration based on airline inventory and may no longer be available by the time you decide to purchase.

3. Quotes, Pricing, and Payment

3.1 Quotes are not guarantees. Any quote provided by phone, text, email, or on the Site reflects fare availability at the time it was generated. Airline fares change continuously and without notice. We will confirm final pricing with you before processing payment.

3.2 Total price disclosure. Before you authorize payment, we will disclose the full price of your ticket, including base fare, taxes, carrier-imposed fees, and any service fee charged by Discover Business Class. Service fees, if any, will be disclosed separately from the airfare itself.

3.3 Payment processing. Payments are processed through a third-party payment processor. By providing payment information, you authorize Discover Business Class and/or its payment processor to charge the agreed amount to your chosen payment method. We do not store full payment card numbers on our own systems beyond what is necessary to process your transaction, and payment data is handled in accordance with applicable card industry security standards.

3.4 Currency. All prices are quoted and charged in U.S. dollars unless otherwise stated.

3.5 Financing. If a third-party financing or installment option (such as a “buy now, pay later” provider) is offered or used for your purchase, that financing arrangement is a separate agreement between you and the financing provider, governed by that provider’s own terms, and is not part of these Terms.

4. Booking Confirmation and Your Responsibilities

4.1 Verification before booking. Before confirming payment, it is your responsibility to review and verify:

• Passenger names exactly as they appear on the government-issued ID or passport that will be used for travel;
• Travel dates, origin, destination, and routing;
• Cabin class; and
• The fare rules applicable to your selected fare (refundability, change fees, baggage allowance).

Airlines generally do not permit name corrections after ticketing without a fee, and in some cases require the ticket to be cancelled and rebooked. Discover Business Class is not responsible for fees or losses resulting from passenger information you provided incorrectly.

4.2 Travel documents. You are solely responsible for ensuring you have valid passports, visas, transit authorizations, and any other travel documents required for your itinerary, as well as for confirming any health, vaccination, or entry requirements imposed by your destination or transit countries. We may provide general guidance as a courtesy, but you should independently verify entry requirements with the relevant embassy, consulate, or official government source before travel.

4.3 Check-in and arrival. You are responsible for confirming check-in deadlines and arriving at the airport with sufficient time, in accordance with the operating airline’s policies.

5. Changes, Cancellations, and Refunds

Full details on how changes, cancellations, and refunds work are set out in our Refund, Cancellation & Fare Rules page. The summary below is part of these Terms; the dedicated page provides the complete process.

5.1 Fare rules govern. Most discounted business and first class fares are subject to restrictive change and cancellation rules set by the airline or fare provider, and many such fares are non-refundable or carry substantial change fees. The specific rules applicable to your ticket will be disclosed to you before you complete payment, and by completing payment you acknowledge and accept those fare rules.

5.2 Service fees. Any service fee charged by Discover Business Class for booking, changing, or cancelling a reservation is separate from, and in addition to, any fee or fare difference charged by the airline. Service fees are generally non-refundable once the corresponding service has been performed, except as required by law.

5.3 Requesting a change or cancellation. To request a change or cancellation, contact your agent directly by phone or email as soon as possible. We will inform you of the applicable airline fees, fare differences, and our service fee (if any) before processing the request, and will not make changes to your booking without your authorization.

5.4 Airline-initiated changes, delays, and cancellations. If an airline cancels, delays, reschedules, or otherwise changes your flight, your rights (including rebooking or refund eligibility) are determined by that airline’s own policies and applicable law, not by Discover Business Class. We will assist you in communicating with the airline and pursuing available remedies, but we are not liable for the airline’s schedule changes, cancellations, equipment substitutions, or service failures.

5.5 Chargebacks. If you believe a charge was made in error or without authorization, please contact us first so we can resolve it directly. Initiating a chargeback for a ticket that has already been validly issued and used (or remains available for use) in accordance with disclosed fare rules may be treated as a disputed claim, and we reserve the right to contest chargebacks with supporting documentation (recorded consent, written confirmation, fare rules disclosed at time of sale, etc.).

6. Communications Consent (Phone, SMS, and Email)

6.1 Consent to contact. By submitting your phone number or email address to us — whether through the Site, by phone, or otherwise — you consent to being contacted by Discover Business Class by phone (including by call or autodialed/automated means), SMS/text message, and email regarding your inquiry, quote, or booking, and for related marketing communications, in accordance with our Privacy Policy.

6.2 Message frequency and charges. Message and data rates may apply to SMS communications. Message frequency may vary.

6.3 Opt-out. You may withdraw consent to marketing communications at any time:

• Text messages: Reply “STOP” to any text message to opt out, or “HELP” for assistance.
• Email: Use the unsubscribe link included in any marketing email, or contact us directly.
• Phone calls: Inform your agent or contact us using the information in Section 12 to be added to our internal do-not-call list.

Opting out of marketing communications does not affect transactional communications reasonably necessary to service an active booking (such as schedule change notifications).

6.4 Consent not required for purchase. Consent to receive marketing calls or texts is not a condition of purchasing any service from us.

6.5 Recorded lines. Calls with Discover Business Class may be recorded or monitored for quality assurance, training, and dispute-resolution purposes. By calling us, you consent to such recording to the extent permitted by applicable law.

7. Website Use

7.1 Informational purposes. Content on the Site — including fare examples, destination information, and blog content — is provided for general informational purposes and does not constitute a binding offer. Displayed fares are illustrative and subject to availability, seasonality, and change.

7.2 No guarantee of accuracy. While we try to keep Site content accurate and current, we do not warrant that all information on the Site is complete, current, or error-free. In the event of a pricing or content error on the Site, we reserve the right to correct the error and will not be bound to honor a fare or term that resulted from an obvious error.

7.3 Intellectual property. All text, graphics, logos, and other content on the Site, excluding third-party trademarks (such as airline names and logos used solely for identification purposes), are the property of Discover Business Class LLC or its licensors and may not be copied, reproduced, or distributed without our prior written consent.

7.4 Acceptable use. You agree not to use the Site to submit false booking information, attempt to interfere with the Site’s operation, scrape content for competitive use, or use the Site for any unlawful purpose.

8. Limitation of Liability

8.1 Role as agent. Discover Business Class acts as a travel agent/intermediary arranging travel services provided by independent third parties, including airlines and Travel Partners. We are not responsible for the acts, errors, omissions, delays, cancellations, or service failures of any airline or third-party provider.

8.2 Disclaimer. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND OUR SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

8.3 Limitation of damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DISCOVER BUSINESS CLASS LLC’S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATING TO OUR SERVICES SHALL NOT EXCEED THE TOTAL SERVICE FEES YOU PAID TO DISCOVER BUSINESS CLASS (EXCLUDING AMOUNTS REMITTED TO AIRLINES OR THIRD-PARTY TRAVEL PARTNERS) FOR THE BOOKING GIVING RISE TO THE CLAIM. IN NO EVENT WILL DISCOVER BUSINESS CLASS BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST WAGES, MISSED CONNECTIONS, OR TRIP INTERRUPTION COSTS, EXCEPT WHERE SUCH LIMITATION IS PROHIBITED BY LAW.

8.4 No waiver of consumer protections. Nothing in this Section 8 is intended to limit any right or remedy that cannot be limited or waived under applicable consumer protection law, including any state seller-of-travel statute.

9. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Discover Business Class LLC, its members, officers, and employees from third-party claims arising out of your breach of these Terms, your misuse of the Site, or inaccurate information you provided in connection with a booking (such as incorrect passenger details).

10. Dispute Resolution

10.1 Informal resolution first. Before initiating any formal dispute proceeding, you agree to contact us at the information in Section 12 and allow us a reasonable opportunity (at least 30 days) to resolve the dispute informally.

10.2 Agreement to arbitrate. If a dispute is not resolved informally, you and Discover Business Class LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of our services (a “Claim”) will be resolved by binding individual arbitration, rather than in court, except as set out below.

10.3 Arbitration rules. The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect. The arbitration will be conducted by a single arbitrator and may be conducted by telephone, online, or based on written submissions alone, at the choice of the party initiating the arbitration, unless the arbitrator determines an in-person hearing is necessary. Discover Business Class LLC will pay AAA filing, administrative, and arbitrator fees for Claims under $10,000 unless the arbitrator finds the Claim frivolous.

10.4 Small claims court exception. Either party may instead bring an individual Claim in small claims court if the Claim qualifies under that court’s jurisdictional and monetary limits.

10.5 Class action waiver. You and Discover Business Class LLC agree that each may bring Claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s Claims and may not preside over any form of a class or representative proceeding.

10.6 Opt-out right. You may opt out of this arbitration agreement by sending written notice to the email or mailing address in Section 12 within 30 days of the date you first use our services, stating that you decline to be bound by this arbitration provision. If you opt out, neither you nor Discover Business Class LLC will be required to arbitrate, but all other provisions of these Terms remain in effect.

10.7 Governing law. These Terms, and any Claim not subject to arbitration, are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws principles, except where applicable consumer protection law of your state of residence mandates otherwise.

10.8 Severability of this section. If the class action waiver in Section 10.5 is found unenforceable for a particular Claim, that Claim (and only that Claim) may proceed in court rather than arbitration, and the remainder of this Section 10 remains in effect for all other Claims.

11. Changes to These Terms

We may update these Terms from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. Continued use of the Site or our services after changes are posted constitutes acceptance of the revised Terms. For material changes affecting an existing, unticketed quote or pending booking, the terms in effect at the time you complete payment will govern that transaction.

12. Contact Us

13. Severability

If any provision of these Terms is found unenforceable by a court or regulator of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.